The TKI is a simple tool that promotes effective teamwork.

The TKI instrument helps people understand how using different conflict management styles affects interpersonal and group dynamics, empowering them to choose the best approach for any situation.

Help people reframe and defuse conflict.

It provides insight into an individual’s typical response to conflict situations using one or more of five conflict-handling styles: competing, accommodating, avoiding, collaborating, and compromising. These modes reflect varying levels of assertiveness and cooperation. By identifying alternative conflict resolution styles and when to use them most effectively, the TKI assessment helps people reframe and defuse conflict, creating more productive outcomes.  

The TKI Assessment supports:

  • Team Building Workshops– There is group discussion about when each of the five modes are appropriate at work.  Small groups practice applying collaboration to a work situation. The TKI ‘s simple and effective conflict resolution model improves team functioning, helping members work together more effectively.

  • Coaching – The assessment’s insights enhance leaders’ conflict management skills and ability to reconcile differences. It provides insight into styles that may be overused and/or underused.

  • Stress Reduction – It gives employees the capacity and tools to reduce conflict, a common cause of work-related stress.

Ask us how the TKI can benefit your team.